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Itconic and Cloudmas Customer Resource Center

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Welcome to the Equinix Resource Center

In October 2017 Equinix, Inc.® acquired Itconic and Cloudmas. Since this time, we have been working to integrate the Itconic and Cloudmas systems onto our global interconnection platform, Equinix Customer One™ (ECO).

As we approach the final stages of consolidating and integrating our systems, customers will receive a series of email communications from Equinix. These emails will outline the changes our customers will see once the integration is complete.

The objective of this Resource Center is to provide additional information about these changes. Each time we send an email notification, we will add more detailed information to the Resource Center.

Customers can expect the following topics to be covered:

  • Product Name and Product Description changes
  • Order Processing document changes
  • Invoice Information changes
  • Customer Care changes
  • Operational changes

Please read this information and check back regularly for updates. This information will help you understand the changes, explain how we will implement them and provide answers to your questions. Our team is focused on supporting you during the integration and maintaining the service levels you would expect from us.

We will keep you informed throughout the coming weeks. If you have any questions you believe are not covered in our emails or this Resource Center you can contact the integration team via email at:

Thank you for taking the time to visit the Resource Center.